- Leading, training, and managing other members of the account management team and dealing with any issues that may rise,
- Responsible for managing several accounts and often being the face of the company to many clients,
- Championing the customer/client at all levels internally and training Account Managers to efficiently represent the customer,
- Achieving high sales targets and goals while motivating account executives to do the same,
- Building new business relationships using existing industry contacts,
- Giving sales presentations to high-level executives,
- Managing employer’s client relationships and providing clients with excellent service and support,
- Feeding back all suggestions for improvement and market research to senior staff,
- Having an analytical mindset and highly familier with digital performance measurement tools.
- At least 7 years of experience in digital marketing,
- Bachelor’s degree in Business Administration, Economics or related fields,
- The candidate should have mainstream research experience with a good understanding of traditional research and basic survey methods and data collection techniques,
- Client management experience, displaying a solutions driven approach,
- Excellent communication skills – specifically how to distil the issues, manage client expectations and communicate in a timely manner under pressure,
- Experience in online research is a plus but is not essential,
- Consultation experience is a plus,
- Advanced Excel knowledge,
- Advanced Level in English.
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