Lead - Planning & Operations, | Koç Kariyerim

What awaits you in this role?

We are looking for a passionate Lead - Planning & Operations who will join our team at Global Customer Care Directorate in Beko Corporate.

• Lead and coordinate spare parts planning and forecasting to balance supply and demand, optimize stock levels, and ensure operational continuity across all regions.
• Drive process alignment and operational readiness for new subsidiaries by providing guidance on planning, supply, and warehouse processes—ensuring global standards are implemented consistently.
• Manage and monitor spare parts supply performance, ensuring timely, accurate, and cost-efficient deliveries from global suppliers and factories.
• Analyze global performance indicators, identify improvement areas, and execute corrective and preventive actions together with internal and external stakeholders.
• Benchmark industry and competitor practices and lead the implementation of innovative planning and operational solutions.
• Improve spare parts distribution, storage, and inventory management, increasing availability while reducing aged stock, excess inventory, and supply delays.
• Coordinate key projects to enhance order management processes, digital planning tools, and web-based supply chain systems—acting as project leader for cross-functional teams.
• Identify and drive operational efficiency initiatives, designing solutions that improve throughput, responsiveness, and service levels.
• Prepare and deliver analytical reports on planning, performance KPIs, logistics flows, and operational bottlenecks—providing insights to management for strategic decisions.
• Support the development of global standards for planning, ordering, logistics, and warehouse processes to ensure process excellence across all regions.
• Act as the primary coordination point between subsidiaries, suppliers, distributors, logistics partners, and internal functions to secure an integrated and high-quality end-to-end spare parts service.

The position is located in Sütlüce, İstanbul.

How do we describe the perfect match?

• Bachelors or masters degree in engineering, business, supply chain, or related fields.
• Strong knowledge of planning, forecasting, logistics and process analysis, with the ability to translate business needs into functional requirements.
• Min. 5 years experience in demand planning, supply chain operations, inventory management, or after-sales operations; global or multi-country experience is a plus.
• Advanced analytical skills with the ability to interpret data, identify root causes, and develop actionable solutions.
• Strong communication and collaboration skills to effectively work with factories, subsidiaries, distributors, IT teams, and management.
• Ability to lead cross-functional initiatives, influence without authority, and drive alignment across global teams.
• A proactive, detail-oriented, and improvement-driven mindset with strong ownership of processes.
• Adaptability to dynamic environments and openness to learning new tools and methods.
• Familiarity with ERP systems—preferably SAP—along with planning tools, reporting systems, and project management applications.
• Passion for operational excellence, continuous improvement, and delivering measurable impact.