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Specialist - Quality Coordination

İstanbul, Türkiye

Bu ilan yayında değildir

Go beyond yourself to connect your talent and experience with technology and creativity.

We offer inventive talents the opportunity to work with innovative technologies. As a global company that offers products and services in 146 countries, we not only welcome diversity, but also inspire it with our innovation. Our more than 30.000 employees around the world give power to our future, to everyone’s future by providing trusted lifestyle solutions to the digital household. In a world of rapidly-changing global dynamics, we believe in the importance of creating a common leadership culture aligned to our vision, mission and strategies, and an organizational climate that nurtures development. Within our inclusive and collaborative company culture, we work for a sustainable future through our technology, human resources and production power.

Take your place here, at Arçelik Global.


How do we describe the perfect fit?

  • Bachelor's Degree in Engineering or other quantitative fields,
  • Minimum 3 years of experience in related fields
  • Strong knowledge of Microsoft Office Programs
  • Excellent verbal and written skills in English, any other language is a plus 
  • Following and adopting the market trends and new technologies,
  • Outside the box thinking ability,
  • Open to innovation culture,
  • Flexible and open to new perspectives,
  • A great team player with a self initiative mindset,
  • Knowing what empathy really means,
  • Being open to communication is always our priority.

The position is located in Sütlüce, Beyoğlu.


How will you foster the change?

We are looking for a passionate Specialist - Quality & Service Training who will join our team at Global Customer Care Directorate.

  • Contributing to the profitability directly by establishing proactive systems and solutions which reduce service call rate (SCR) and warranty costs.
  • Managing warranty budgeting process and developing related metrics.
  • Creating information network among the finance teams of primary countries and HQ, by holding monthly meetings.
  • To enlighten technical product responsible during SCR improvements by working with the plants closely.
  • Analyzing the data to stimulate projects which reduce SCR and warranty costs and developing related systems.
  • Creating easy to use interface for monitoring SCR and warranty costs and reporting executive level regularly.
  • Enlightening financial works for future by making cost projections according to emergent and solved big quality problems in field


An Equal Opportunity Employer

İlan Sorumlusu

Esra Yilmaz - Specialist - Talent Acquisition


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